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✓ NDIS Registered Provider · ABN 41 660 389 364NDIS 注册服务商 · ABN 41 660 389 364
We Are Here To Help — 您身边的长者管家您身边的长者管家 — We Are Here To Help

Compassionate Care
for Every Stage of Life
颐和康养
病有所依 · 安享晚年

Ausmart Care is a registered NDIS and Aged Care provider delivering professional, bilingual English & Mandarin support services across Sydney and Australia. 颐和康养是澳大利亚注册 NDIS 及老年护理机构,提供专业中英双语护理服务,覆盖悉尼及全澳。贴心的一站式服务,拒绝遗憾。

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NDIS RegisteredNDIS注册认证
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24/7 Chinese Phone Support24/7 中文电话支持
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Nationwide全澳服务
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Free Assessment免费评估
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NDIS Support残障支持服务NDIS 残障支持Disability Support Services

Daily living, community participation, capacity building and support coordination — all in English or Mandarin.日常生活、社区参与、能力发展和支持协调——全程中英双语。

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Aged Care / Support at Home居家养老服务颐和居家养老服务Aged Care / Support at Home

Personal care, clinical nursing, meals, companionship, transport and palliative care — all at home.个人护理、专业护士上门、中餐订餐送餐、陪伴、交通及临终关怀,全在家中完成。

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Gov. Registered政府注册
24/7
Chinese Support中文支持
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Nationwide全澳覆盖
🔴 Effective 1 July 20262026年7月1日起

Mandatory SIL RegistrationSIL服务商强制注册

All SIL providers must be NDIS registered. Ausmart Care is fully compliant.所有SIL服务商必须注册。颐和康养已完全合规。

🟡 Effective 1 October 20262026年10月1日起

Community Participation Budget Adjusted社区参与预算调整

Social participation budgets adjust. Daily care supports are NOT affected.社区参与类预算调整。日常护理支持不受影响。

🟢 New — April 20262026年4月新法

NDIS Integrity Act 2026NDIS诚信与保障法案

New fraud protections. Ausmart Care fully compliant with all new requirements.加强反欺诈保护。颐和康养符合所有新要求。

Comprehensive Care, Tailored to You贴心一站式服务

From NDIS disability support to aged care and clinical nursing — all delivered in English or Mandarin by our professional bilingual team.从 NDIS 残障支持到居家养老及专业护理——全程中英双语,专业贴心。

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NDIS Disability Support残障支持服务NDIS 残障支持服务Disability Support

Empowering people with disability to live independently and reach their goals.帮助残障人士独立生活、实现个人目标,提升生活品质。

  • Daily tasks & shared living日常及合住起居服务
  • Personal activities support个人活动协助
  • Community participation参与创新性社区服务
  • Life skills development发展生活技能
  • Group & centre activities团体或活动中心的服务
  • Support coordination支持协调
Learn More →了解更多 →
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Aged Care / Support at Home居家养老服务颐和居家养老服务Support at Home

Professional, compassionate home care so your loved ones can age safely and with dignity.病有所依,安享晚年,拒绝遗憾。让您的家人在家中享有专业贴心照护。

  • Daily living (cleaning, cooking, shopping)日常生活支持(家务、做饭、购物)
  • Health & clinical nursing (home visits)健康与护理服务(护士上门)
  • Mobility & safety support行动与安全支持
  • Social & emotional support社交与情感支持
  • Respite & family support暂息与家庭支持
  • Palliative care临终关怀 (Palliative care)
Learn More →了解更多 →
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Additional Services其他专业服务其他专业服务Additional Services

A full range of allied health and specialist support services available in Mandarin.全面的专业辅助健康及支持服务,普通话全程跟进。

  • Physiotherapy, speech & occupational therapy物理治疗、语言治疗、职业治疗
  • Podiatry (foot care)足医服务
  • Psychology & mental health support心理健康及情感支持
  • Chinese meal ordering & delivery中餐订餐、送餐
  • 24/7 Chinese phone helpline24/7 中文救助电话支持
  • Work Health & Safety (WHS)职业健康安全服务
Enquire →咨询 →

Our Vision, Mission & Values我们的愿景、使命与价值观

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Our Vision — A Healthy, Inclusive Community我们的愿景 — 有爱、健康的社区

We strive to help establish a healthy community where every person with a disability lives as independently as possible, with dignity and joy.我们致力于创建一个有爱、健康的社区,让每一位残障人士都可自主生活,在专业和规范的护理下,享受着尊严、快乐的生活。

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Our Mission — Excellence & Empowerment我们的使命 — 卓越与赋能

We operate at high industry standards to enhance quality of life, promote equal participation, strengthen happiness and sense of belonging, and make a meaningful contribution to wellbeing.提升残障人士的生活质量,促进他们平等参与社会活动,帮助和增强残障人士的幸福感和归属感,为残障人士的福祉做出我们应有的贡献。

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Our Values — Care, Professionalism, Teamwork我们的价值观 — 关爱、专业、团队

Care first: put the needs of people with disabilities first. Professionalism: adhere to standards and continuously improve. Teamwork: encourage each other and form an efficient team.关爱至上:将残障人士的需求放在首位,提供贴心、个性化服务。专业:坚持专业标准,持续提升服务质量。团队合作:共同成长,形成高效运营的团队。

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24/7 Bilingual Chinese Support24/7 中文双语支持

We provide round-the-clock Mandarin phone support — so you and your family are never left without help, day or night.我们提供全天候普通话电话支持,无论白天黑夜,您和家人都不会孤立无援。

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Registered, Trusted,
Ready to Help You Today
注册认证,值得信赖,
今日即可为您服务

As a fully registered NDIS and aged care provider, we combine professional expertise with genuine cultural understanding. Our bilingual Mandarin team ensures nothing is ever lost in translation.作为全面注册的 NDIS 及老年护理机构,我们将专业知识与真正的文化理解相结合。我们的双语普通话团队确保沟通零障碍。

🏛️ NDIS RegisteredNDIS注册 💬 Bilingual 24/7双语24/7 🌏 Nationwide全澳 ⭐ Free Assessment免费评估

Four Simple Steps四步开启护理之旅

From your first call to ongoing care — in English or Mandarin, every step of the way.从第一次致电到持续服务——中文或英文,全程陪伴。

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Free Consultation免费咨询

Call us in English or Mandarin — we listen and answer every question.用中文或英文联系我们,耐心解答所有问题。

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Needs Assessment需求评估

Our specialist assesses your needs, goals, and eligibility — fully bilingual.专业顾问评估您的需求、目标和资格,全程双语。

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Personalised Plan制定方案

We create your tailored care plan and match you with the right support worker.为您量身制定护理方案,匹配合适的护理人员。

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Ongoing Support持续支持

Regular reviews and adjustments as your life changes — always here for you.定期检视方案,随需调整,始终陪伴左右。

What Our Clients Say他们这样说

"
★★★★★

Ausmart Care's team treats my mother with such patience — like family. Being able to speak Mandarin made everything so much easier for us.颐和康养的护理人员对我妈妈非常耐心,每次来都像家人一样贴心。能用中文沟通让我们全家都放心了很多。

王
Mrs. Wang王女士
Sydney · Aged Care悉尼 · 居家养老
"
★★★★★

As an NDIS participant I finally found a Mandarin-speaking professional provider. From the care plan to daily support — every step has been excellent.作为 NDIS 参与者,我终于找到了能用中文沟通的专业机构。从制定方案到日常支持,每一步都很到位。

张
Mr. Zhang张先生
Melbourne · NDIS墨尔本 · NDIS
"
★★★★★

The service is incredibly flexible around my father's schedule. The carer is polite, reliable, and the Chinese meal delivery is a wonderful touch!服务非常灵活,完全配合父亲的时间。护理人员有礼貌、很负责,还有中餐送餐服务,太贴心了!

李
Ms. Li李女士
Brisbane · Aged Care布里斯班 · 居家养老

Frequently Asked Questions常见问题解答

Do I qualify for NDIS?我符合 NDIS 申请资格吗?
Generally, Australian residents under 65 with a permanent and significant disability may qualify. Contact us for a free bilingual eligibility check.一般来说,65岁以下、有永久性残障且持澳大利亚居留资格的人士可以申请。请联系我们进行免费双语资格评估。
Do I have to pay full cost for aged care / Support at Home?居家养老(Support at Home)需要自己全额付费吗?
For most seniors, the government covers a large portion of costs. Generally: Clinical care (nursing, wound care) is usually fully funded. Personal care (bathing, dressing, toileting) requires a contribution based on income and assets. Domestic services (housework, shopping, cleaning, gardening) also involve an income-tested contribution. Pensioners with low income typically pay little or nothing for many services; those with higher income and assets may pay more. 对于大多数长者来说,政府会承担很大一部分费用。一般来说:
  • 临床护理(Clinical Care),如护理、伤口护理等,政府通常全额资助。
  • 个人护理(Personal Care),如洗澡、穿衣、如厕协助,需要根据收入和资产支付一定比例的费用。
  • 家务、购物、清洁、园艺等生活服务,也会根据经济能力支付部分费用。
  • 收入较低、领取养老金的长者,通常支付很少甚至无需支付部分服务费用;收入和资产较高的人,则可能承担较高比例。
Do you provide Mandarin-speaking services?你们提供中文服务吗?
Yes! Our entire team is bilingual in English and Mandarin. All consultations, care planning, and day-to-day support can be in your preferred language. We also offer 24/7 Chinese phone support.是的!我们提供24/7中文救助电话支持,所有咨询、护理方案制定和日常服务均可用普通话进行。
What areas do you service?服务覆盖哪些地区?
We service Sydney (CBD, Bondi Junction) and all major Australian cities including Melbourne, Brisbane and beyond. Contact us to confirm your area.我们服务悉尼(CBD、Bondi Junction)及全澳主要城市,包括墨尔本、布里斯班等。请联系我们确认您所在地区。
How do I get started?如何开始使用服务?
Simply call 1300 197 386 or fill in our contact form. Our bilingual team responds within one business day to arrange your free assessment.只需拨打 1300 197 386 或填写联系表格,我们的双语团队将在一个工作日内回复并安排免费评估。
Is Ausmart Care a registered NDIS provider?颐和康养是注册的 NDIS 服务商吗?
Yes. Ausmart Care Pty Ltd (ABN: 41 660 389 364) is fully registered with the NDIS Quality & Safeguards Commission. Our registration is active and valid through May 2027.是的。颐和康养有限公司(ABN: 41 660 389 364)在 NDIS 质量与安全委员会正式注册,注册有效期至2027年5月。

Scan to Connect with Us on WeChat扫码联系我们 · 请马上扫码

Scan any QR code below to add us on WeChat for instant bilingual support.扫描下方任意二维码,即可在微信上获得即时中文支持。

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Get in Touch — We're Here to Help立即联系,我们随时为您服务

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Phone电话1300 197 386
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Website网址www.ausmartcare.com.au
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Sydney CBD悉尼CBDLevel 17, 456 Kent St, Sydney NSW 2000
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Bondi JunctionBondi JunctionLevel 22, 101 Grafton St, Bondi Junction NSW 2022
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Hours服务时间Mon–Fri 9am–5pm · 24/7 Chinese Phone Line周一至五 9am–5pm · 24/7 中文电话

Free, No-Obligation Consultation免费、无压力咨询
Your first consultation is completely free. We'll explain all your options in English or Mandarin with no pressure.第一次咨询完全免费。我们用中文或英文为您清楚解释所有选项,没有任何压力。

Send Us a Message发送咨询