High-Quality Professional Team高素质专业团队
Our team consists of highly qualified professionals with relevant academic qualifications and at least two years of practical experience — including registered nurses, experienced care coordinators, support workers, and allied health professionals.我们的团队由具备相关学术资质和至少两年实践经验的高素质专业人员组成。他们包括注册护士、经验丰富的护理协调员和护理支持人员。我们与众多医疗保健专业人员和治疗师合作。
Francis Lam
Francis brings over 30 years of experience in corporate management, healthcare services and business development. He has held senior positions including Head of Health Systems, Chief Operating Officer (COO) and Client Relationship Manager, across the healthcare, finance and technology sectors.Francis 拥有超过30年的企业管理、医疗健康服务及业务发展经验，曾担任健康系统部门负责人、首席运营官（COO）、客户关系经理等多个管理职位，服务涵盖医疗健康、金融及科技行业。
He holds an Australian MBA, a Master of Social Sciences and a Bachelor of Economics, and is fluent in both English and Chinese. He has long been dedicated to connecting community resources and helping vulnerable groups access the support they need.他拥有澳洲工商管理MBA、社会科学硕士及经济学学士学位，精通英语及中文，长期致力于连接社区资源，帮助弱势人群获取各类协助。
He applies his extensive community health experience and resource coordination skills to Australia's Support at Home services — actively running programs that help more seniors and vulnerable communities access professional, high-quality and caring home care, improving quality of life so seniors can age comfortably and happily at home.他将丰富的社区健康服务经验与资源整合能力运用于澳洲居家养老（Support at Home）服务，积极开展各项活动，帮助更多长者及弱势族群获得专业、优质、贴心的居家养老服务，提升生活质量，让长者安心居家、幸福养老。
Linda FUNG
A registered nurse in Australia with nearly 15 years of nursing experience, long serving in hospitals and aged care settings. Well-versed in Australia's Support at Home services, helping seniors live safely, independently, and with dignity in their own homes.她是一名澳大利亚注册护士，拥有近15年的护理经验，长期服务于医院及长者护理领域。她熟悉澳洲居家养老（Support at Home）服务及长者护理体系，帮助长者在熟悉的家中安全、独立、有尊严地生活。
Drawing on her rich clinical experience and professional expertise, she designs personalised care plans based on each senior's health condition, lifestyle needs and personal wishes — coordinating medical and community resources to provide professional, caring and trustworthy support for seniors and their families. Dedicated to ensuring every senior enjoys high-quality, reassuring, warm and dignified home care.凭借丰富的临床经验和专业知识，她能够根据每位长者的健康状况、生活需求及个人意愿，协助制定个性化护理计划，协调医疗及社区资源，为长者及其家属提供专业、贴心、值得信赖的支持与指导。致力于让每一位长者都能享受高质量、安心、温暖、有尊严的居家养老服务。
Lucky FU
Lucky brings extensive experience in medical research, business management and financial management. She participated in a Sino-US collaborative lung cancer research project at Heilongjiang Provincial Tumour Hospital, serving as a research investigator for 5 years.她拥有丰富的医疗科研、企业管理及财务管理经验。曾在黑龙江省肿瘤医院参与中美合作肺癌科研项目，担任了5年的肺癌研究办公室调查员。
After migrating to Australia in 2001, she served as accountant and deputy general manager at an Australian joint venture, developing outstanding organisational, management and communication skills. She now devotes herself to aged care, bringing years of experience to provide professional, caring service to seniors.2001年移居澳大利亚后，曾担任澳大利亚一家合资企业会计及副总经理，具备优秀的组织协调、团队管理及沟通能力。现致力于澳大利亚居家养老服务，希望运用多年积累的经验，为长者提供专业、贴心、高质量的服务。
Yulan ZHOU
Since migrating to Australia, Yulan has dedicated herself to healthcare. After 8 years in aged care facilities and 19 years as an assistant nurse, she has accumulated extensive experience and provides professional care to people of all ages.自移居澳大利亚以来，她一直致力于医疗保健行业。在养老院工作8年，并担任助理护士19年后，她积累了丰富的经验，能够为各个年龄段的人群提供专业的护理服务。
She is passionate about helping vulnerable communities, committed to using her professional knowledge and industry experience to provide the most accessible and dignified life possible for the elderly and people with disabilities.她热爱这份帮助弱势群体的工作，并致力于运用其专业知识和丰富的行业经验，竭尽所能地为老年人和残疾人士提供更便捷的生活。
Jessica LI
A former university lecturer who since 2015 has led learning groups for middle-aged and older adults. Due to her outstanding volunteer service, she received the highest volunteer service achievement award from St George River and Burwood councils and the NSW Government in both 2024 and 2025.她曾是一名大学教师，自2015年起开始带领中老年人学习小组。由于多年来出色的志愿服务，她于2024年和2025年荣获St George River和Burwood市政和新南威尔士州颁发的最高志愿服务成就奖。
Jessica obtained her Individual Support professional certificate in 2021 and has worked in the NDIS and aged care industry for many years, accumulating rich practical experience and earning the trust and reliance of many clients.Jessica于2021年获得个人支持专业人员证书，并在国家残疾保险计划（NDIS）和老年人服务行业工作多年，积累了丰富的实践经验，赢得了众多客户的信任和依赖。
Grace LEY
A Macquarie University accounting graduate, Grace previously served as executive assistant to the CEO of DEC International (NSW Dept of Education) and has been Managing Director of Auschina Pioneer International since 2015, accumulating extensive management experience.毕业于麦考瑞大学会计专业，曾任新南威尔士州教育部DEC International首席执行官的行政助理，自2015年起担任Auschina Pioneer International董事总经理，积累了丰富的管理经验。
Since 2022, Grace has obtained her personal care qualification and has been deeply researching Australia's aged care industry. In addition to earning client praise through her warmth and patience, she closely monitors the latest industry developments to drive the company's future growth.自2022年起，Grace获得了个人护理资格，潜心研究和探讨澳洲养老产业，除了用爱心、耐心赢得客户的赞扬和欢迎外，她还密切关注老龄和残疾人护理行业的最新发展和趋势，致力于为公司的未来发展积累知识储备。